Serena Price Chart
How to Order Serena Cellular Shades
How to Measure Document
Serena RF Installation Guide (Includes: Programming & Battery Replacement)
Serena IR Installation Guide (Includes: Programming & Battery Replacement)
Can I install a Serena cellular shade myself?
Yes—and you don't even need to do any wiring.
You just mount each bracket with the provided screws and snap the shade into place.
If you can hang a picture frame, you can install a Serena shade.
How deep is the shade headrail?
If I mount my shade on the inside of the window frame,
how much of the window will be covered up when the shade is all the way up?
The shade headrail is 1.625 inches deep.
When your shade is all the way up, the distance from the top of the headrail
to the bottom of the shade will vary from 2.5 inches to 3.65 inches,
depending on the fabric and size of your Serena shade.
Is the shade's motor loud?
Not at all! If you're standing 3 feet away from a moving Serena shade,
you won't hear much of anything. At a sound level of less than 44 dBA,
Serena shades are roughly the same level of sound as you would
find in a quiet room or a library, and quieter than most refrigerators.
Do the batteries really last 3 years?
Yes, the batteries will last 3 years on a 3'x5' light filtering shade,
assuming the shade moves up and down twice a day, 365 days a year.
That means the shade has the potential to move
over 4,000 times on a single set of batteries.
Why do the batteries last so long?
The 3-year battery life is a result of Lutron's Triathlon™ Power Technology.
This technology utilizes standard (alkaline) D-cell batteries,
which are known for having a very long shelf-life (up to 7 years),
has an efficient hybrid-drive design
(like a hybrid car, Lutron augments their motor with an energy storage system,
allowing the shade to more efficiently be raised and lowered ),
utilizes ultra-low standby power
(standby power is the electricity that's still drawn from electronics even when you turn them off.)
Old electronics, like TVs, may draw 10 watts of electricity or more when the device is in standby.
Modern "green" devices draw up to 1 watt of power when in standby.
Serena shades draw 1/1,000th of a watt in standby.
How will I know the batteries died?
When your shade's batteries are getting low, your shades will begin moving at half speed.
This will provide you with a visual indication that you need to change your batteries.
Can I use rechargeable batteries?
You can, but Lutron does not recommend them.
Rechargeable batteries tend to have a very high "self-discharge current"
and don't hold onto a charge for very long.
In other words, most rechargeable batteries will be drained after only a few months.
Can I use lithium batteries?
We haven't seen any 1.5 volt lithium D cells. If you find some, please let us know.
What do I do with dead batteries?
During the 1990s most major battery manufacturers removed
mercury and cadmium from all their household batteries.
As a result, in most states you can dispose of them in your household trash.
Please check with your municipality first, though, before disposing of the batteries.
I have two shades next to each other. Will they move at the same speed?
Yes. Lutron's digital control circuitry makes sure that your shades move at the same speed.
In fact, this circuitry can even compensate for battery voltage.
If you have one shade (with brand new batteries) right next to another shade (with old batteries),
they will still move at the same speed!
Will the radio frequency (RF) control interfere with my wireless internet?
No. Serena shades use Clear Connect™ RF technology,
which operates in the 434 MHz band—far away from the 900 MHz and 2.4 GHz frequencies
that are often used by cordless phones, security systems, baby monitors, and microwaves.
When Lutron developed their first RF products back in 1991,
they knew that reliable communication was essential.
Today, they have millions of RF devices installed throughout the world,
and they have a reputation for extreme reliability.
How far away will the remote work?
Both infrared (IR) and RF remotes will work at least 30 feet away from the shade.
Can I use a universal IR remote control to control my shades?
You probably can. Many universal IR remotes are capable of learning new IR commands.
If you already have a universal IR remote, visit the manufacturers' web site for instructions.
If you'd like to purchase a universal IR remote you might want to check out
the options available from RTI or URC. You can visit their web sites at:
www.rticorp.com
www.universalremote.com
Why would I want IR versus RF?
IR remotes (like the one your TV uses) are a low-cost way to provide remote control.
Additionally, IR "codes" can be learned into some universal remotes—giving you the ability to control your Serena IR shades from the same remote you use for your TV.
Lutron's RF remotes have two benefits over IR.
First, the flexibility of the Pico® RF remote means you don't need to point the remote at the shade.
You can hold it in your hand, keep it docked on your table in a pedestal,
or even mount it to a wall using an optional faceplate adapter and faceplate.
(You don't even have to drill holes to mount it to the wall!)
Second, RF signals can go through anything that isn't metal.
If you're planning on putting a curtain or any other type of window treatment in front of your cellular shade,
you definitely want RF.
How do shades save energy?
Shades save energy by:
reducing heating and cooling costs.
Lowering shades in the summer prevents the sun's harsh rays from heating up a room
(and causing air conditioners to work overtime),
while raising them in the winter captures heat from those rays.
providing insulation. Cellular shades have air pockets built into their fabric.
These air pockets act as insulation, meaning your house stays
cooler in the summer and warmer in the winter.
In fact, cellular shades can double the insulation properties ("R value") of your window!
What is "R value"?
"R value" is a measurement of thermal resistance—
basically, how good of a job something does at insulating.
Larger R values mean better insulation, which translates to lower heating and cooling costs.
Cellular shades have a fantastic R value—as high as 4.3!
A typical double-pane window has an R value of 2.0,
so adding a cellular shade can significantly increase the insulation of your windows.
What are "dual sided" fabrics?
All Serena cellular shades are "dual sided."
They have a colored fabric on the front and a white fabric (which faces outside) on the back.
Dual sided fabrics provide a more consistent look from the outside of your home
and they help save energy
(white reflects the sun's rays back out the window, reducing your HVAC costs).
©2012 Lutron Electronics, Inc.